Microsoft Excel 2016 Training Programme

Audience: This course is designed for new users of Excel, or those whom have been self taught. We cover all aspects of creating a spreadsheet including writing formulae.

Course Duration: This is a 6 day Excel 2016 Intermediate Course. Training runs on Mondays and Wednesdays from 5:30PM to 8:30PM

Course Objectives: After the course, you will be able to:

  • Create and maintain spreadsheets
  • Create and edit formulae
  • Format and print worksheets
  • Perform basic list management tasks

Requirements: You do not need any previous knowledge of Excel, but should have basic windows, keyboard and mouse skills

Course Locations / Schedule: This course can be run onsite, or at our training facility or any preferred location in Saint Lucia. The course is run on a date that suits you, however we also do public scheduled courses.

How To Become A Microsoft Certified Trainer

Because of the wide range of skills used in different computer support jobs, there are many paths into the occupation. A bachelor’s degree is required for some computer support specialist positions, but an associate’s degree or postsecondary classes may be enough for others.


Education requirements for computer support specialists vary. Computer user support specialist jobs require some computer knowledge, but not necessarily a postsecondary degree. Applicants who have taken some computer-related classes are often qualified. For computer network support specialists, many employers accept applicants with an associate’s degree, although some prefer applicants to have a bachelor’s degree.

Large software companies that provide support to business users who buy their products or services often require a bachelor’s degree. Positions that are more technical are likely to require a degree in a field such as computer science, engineering, or information science, but for others, the applicant’s field of study is less important.

To keep up with changes in technology, many computer support specialists continue their education throughout their careers.


Certification programs are generally offered by vendors or from vendor-neutral certification providers. Certification validates the knowledge of and best practices required by computer support specialists. Companies may require their computer support specialists to hold certifications in the products the companies use.


Many computer support specialists advance to other information technology positions, such as network and computer systems administrators and software developers. Some become managers in the computer support services department. Some organizations provide paths for support specialists to move into other parts of the organization, such as sales. For more information, see the profiles on network and computer systems administrators and software developers.

Important Qualities

Customer-service skills. Computer support specialists must be patient and sympathetic. They must often help people who are frustrated with the software or hardware they are trying to use.

Listening skills. Support workers must be able to understand the problems that their customers are describing and know when to ask questions to clarify the situation.

Problem-solving skills. Support workers must identify both simple and complex computer problems, analyze them, and solve them.

Speaking skills. Support workers must describe the solutions to computer problems in a way that a nontechnical person can understand.

Writing skills. Strong writing skills are useful for preparing instructions and email responses for employees and customers, as well as real-time web chat interactions.


Spreadsheet Principles

What is a spreadsheet?

Screen Layout and Excel Basics

  • Ribbon
  • Understanding Workbooks, Worksheets, Rows, Columns, cells
  • Various selection techniques
  • Understanding various Mouse shapes
  • Tabs
  • Groups
  • Dialog Box Launchers
  • Quick Access Toolbar (QAT)
  • Customizing QAT
  • Formula Bar Customization
  • Live Preview
  • Contextualized tabs
  • File Tab (Backstage View)
  • Zoom Feature
  • Page Layout View
  • Full Screen View
  • Access Keys (Shortcut keys)
  • Saving, File types, File Compatibility (with earlier Versions)
  • Getting Help
  • Various selection techniques
  • Pinning Recent Files

Entering, Selecting and Editing Data

  • Entering , Editing and Deleting information in cells (Text, Date, and numbers)
  • Entering Auto Lists
  • Using Fill handle to create simple lists
  • Creating custom lists
  • Deleting Rows, Columns and Cells
  • Inserting Rows, Columns and Cells
  • Inserting , Deleting, Moving, Copying and Renaming Sheets
  • Various Navigation Techniques using Scroll bar, Keyboards and Go To command
  • Using the Paste Preview

Creating Formulae and Functions

  • Concept
  • Creating Formulae
  • Editing Existing Formulae
  • BODMAS: Mathematical Order
  • Copying Formulae
  • Understanding Relative Referencing
  • Understanding Absolute Referencing
  • Using the Auto sum Feature
  • Common Basic Functions : SUM, MIN, MAX, AVERAGE, COUNT, COUNTA
  • Using the Formulas Tab

Formatting Cells, Rows, Columns and Sheets

  • Formatting Cells
  • Number Formatting
  • Date Formatting
  • Text Formatting
  • Cell Alignment And Orientation
  • Wrap text
  • Applying borders and shading
  • Border drawing
  • Clearing Formats
  • Changing Column Widths
  • Changing Row Heights
  • Changing sheet Tab Colours
  • Using Format Painter

Data Sort and Filter

  • Sorting Data
  • Auto Filter


  • Creating Simple Charts
  • Editing Charts
  • Formatting Charts


  • Print Preview
  • Page Orientation
  • Adding Headers and Footers
  • Printing A Selection
  • Setting A Print Area
  • Scaling
  • Adjusting page breaks using Page Break Preview
  • Repeating columns and rows
  • Changing Margins
  • Center On Page

Recapping Basics

  • Absolute, Relative References Basic calculations

Recap Linking

  • Inserting and deleting sheets
  • Changing the default number of workbook sheets

Naming Cell Ranges

  • Concept And Purpose
  • Naming Individual Cells
  • Naming Range Of Cells
  • Deleting And Amending Named Ranges
  • Using Name Ranges in Formulae/Functions
  • Named Ranges As Navigation Aid

Linking Sheets and Files

  • Changing the default number of workbook sheets
  • 3D Calculations
  • Linking sheets in the same file
  • Linking different Excel files
  • Using Edit, Links
  • Viewing Different Files On One Screen
  • Saving a workspace
  • Window Split
  • Freeze Panes
  • Viewing Different Parts Of The Sheet On One Screen
  • Watch Window

Conditional Functions

  • Benefits And Purpose
  • IF Statements
  • Nested If
  • Nesting IF WITH AND, OR

Applying and Managing Conditional Formatting

  • Data Bars
  • Colour Scales
  • Icon Sets
  • Top/Bottom

Basic Lookup Functions

  • Vertical Lookup (VLOOKUP)
  • Horizontal Lookup (Hookup)

Essential List Management

  • Sorting Data (By Values, By Cell Colour, By Font Colour, By Cell Icons)
  • Multi Column Sort
  • Filter (By Values, By Cell Colour, By Font Colour, By Cell Icons)
  • Multi Column Filter
  • Advanced Filter
  • Adding Subtotals
  • Freeze Panes
  • Group and Outline
  • Data Form
  • Format As Table Feature
  • Data Consolidation

Formulae Auditing Formula View

  • Tracing Precedents
  • Tracing Dependents
  • Using Watch Window
  • Go To Special…

Charts/Graphs Advanced Techniques

  • Creating Chart Using Shortcut Keys
  • Saving Custom Chart as Templates
  • Setting Chart as Default
  • Trend lines
  • Formatting and Editing Series, Plot Area, Data Points Chart Area, legends, etc…
  • Using Spark lines (Line, Column, Win/Loss)






Tues & Thurs 5:30 PM – 8:30 PM

Mon – Fri 9:00 AM – 5:30 PM


6 weeks

5 days

Programme Outline

Don't have an account?


You don't have permission to register